At Bongo Wireless we offer an extensive range of cellular repair services. If you require repair to your wireless device, whether it is a hardware or a software problem we offer a competitive price and a quick turn around time. We do all our repairs in house so no sending out phones. If we are not busy and the repair is minor or a cosmetic issue we can offer you repairs on-site while you wait. Rates may vary on the type of repair.
There is a $25.00 diagnostic fee to find the problem of your device as this is just cover the technicians time to find out the problem, (waived if we cannot find the problem but rare) if you decline the repair but if you agree to the estimate fee and tell us to proceed with the repair then the diagnostic fee is waived and a full estimate will be charged. Upon opened inspected phones, liquid or extreme physically damaged phones will be considered non repairable but still may be repaired using ultrasonic cleaning, please inquire. Please note that we specialize in out of warranty or grey market devices.
If your phone is under warranty with the manufacturer, all customers should and are encouraged to send there phone in to their vendor, network provider or authorized service centre for service since it will be no cost to you. We will not turn away a customer with a warranted phone but you will be charged for the repair even if it is under warranty with the manufacturer. Please contact your network provider for more information.
We offer three (3) months warranty on all our repair work, except liquid damage. Warranty is only apllicable to the actual reapair done and does not apply to seperate issue's that may arise thereafter. Warranty is not offered on repaired liquid damaged devices. Since liquid is extremely devastating to the PCB components we cannot 100% guarantee that no other problems will occur thereafter.
